RESUME
I solve business problems with curiosity and grit
Using design thinking and a collaborative process I can dig into the root of problems without coming up with handfuls of mud.
Recent Graduate from the University of Waterloo Masters of Business, Entrepreneurship and Technology (MBET 2019)
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High social empathy. I love working directly with clients as well as team members. Finding out their goals and pain points and working with them to help them succeed.
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Grit. Strong ability to move forward when things get difficult.
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Consultative approach to sales and negotiations. I default to working with clients to see how we can solve their customer's problems to help them maintain and win more business.
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Public Speaking. I enjoy giving well-prepared presentations and writing persuasive speeches.
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Servant Leadership. My leadership philosophy is to understand team members and help them grow into their roles and as people.
Core Competencies
Outbound Sales
Servant leadership
Team management
Lean manufacturing
Project management
Management consulting
CRM (HubSpot, Streak, SalesForce)
Client Proposals
Work
experience
Consultant - MBET Practicum, Centre in The Square
2019
Paul Salvini
CEO Accelerator Centre, Board Chair at Centre in the Square.
Our team worked for three months with Centre In The Square, a 2000 seat entertainment venue in Kitchener to identify cost savings and revenue potential. We were able to identify 6.6 million dollars in additional revenue and costs savings over the next 10 years that is required to help bridge their infrastructure deficit. I focused on Industry best practices and reaching out to industry associations and professionals.
Analyst, University of Waterloo Student Venture Fund
2019
Ranjini Jha, Finance Professor. University of Waterloo Accounting and Finance,
The University of Waterloo Student Venture Fund was created to allow students to get hands-on training in venture capital investing. Here I was able to hone my skills at determining the difference between a viable business and a viable investment. As an analyst, I worked with a team to provide due diligence for investors, met with founders and subject matter experts, and delivered in-depth presentations on our findings.
Board Member, Print Forward Printing and Imaging
2014 - 2018
Kris Bovay, General Manager, Pacific Bindery Services.
Print Forward is a western Canadian print industry non-profit that worked both provincial as well as nationally. In 2014 I joined an active and involved board during a transitionary time of rebranding and onboarding a new executive director. At a crucially stressful point, I was able to jump in and help out with the design and pre-press of the Industry Magazine, PressLines, to keep it on schedule.
General manager(2016-2018), VP of Sales (2015), Production Manager (2012), Star Press Inc.
Heather Beane, Customer Service Manager, Star Press Inc.
As part of my sales role I successfully onboarded 22 new publishing clients in only 2 weeks after purchasing a competing web printing operation in Saskatoon and moving the work to our shop.
In 2016 I took ownership of the printing operation with 42 employees.
I focused on modernizing business processes including setting up and training staff on a CRM, new customized job database and manufacturing execution system. The data insights from these solutions allowed us to reduce costs yet maintaining delivery times and quality.
During the economic downturn in Alberta and Saskatchewan which resulted in an unplanned 17% revenue drop, I was able to reduce labour and material expenses and reduce waste to run more efficiently and maintain profitability.
Over a six month project, I worked directly with developers and server architects to redesign our legacy MES, CRM and successfully integrate it into our network and processes.
Languages
English
Intermediate Spanish
All the lyrics of Barrett's Privateers
Drivers License
Motorcycle License
Private Pilot License (360+ Hours)
Ontario Cycling - Citizen Permit
Waterloo Cycling Club
Rotary Club of Waterloo
Canadian Professional Sales Association Member
Education
University of Waterloo - MBET - Masters of Business, Entrepreneurship and Technology, 2019
2018 - 2019
University of British Columbia — International Relations, Political Science - Bachelor of Arts, 2011
2017 - 2011
Universidad de Granada, Spain, (Semester Abroad)
2010 - 2010
Awards
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Norman Esch Entrepreneurship Scholarship
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First place, Real Elevator Pitch Competition, St. Louis
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Semifinals, Stu Clark Investment Competition, Winnipeg
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Private Pilot License including Night and Over the Top ratings
Over 350 hours as Pilot in Command. -
Intermediate Spanish
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Completed academic requirements for Certified Management Consultancy
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Completed academic requirements for Certified Sales Professional
Volunteering
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Rotary Club of Waterloo
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Media team lead - Energy Awareness Through Art (EATart.org)
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Studio Manager, Photo Society University of British Columbia
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Writer and Photographer, UBC campus newspaper (Ubussey)
Profile
